1. Introduction
CruzeCoding ("we", "us", "Developer") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you engage our services or visit our website.
2. Information We Collect
We may collect the following categories of information:
- Contact Information: Your name, email address, Discord username, or other identifiers you provide when reaching out to inquire about or engage our services.
- Project Information: Technical details, server configurations, requirements, or other information you share in the course of a project engagement.
- Payment Information: We do not directly store payment card details. Payments are processed through third-party platforms (e.g., UPI, PayPal, bank transfer), each governed by their own privacy policies.
- Usage Data: If you visit our website, basic analytics data (e.g., pages visited, browser type, device) may be collected by hosting or analytics providers. This data is anonymized and aggregated.
3. How We Use Your Information
Information collected is used solely to:
- Respond to inquiries and provide requested services.
- Manage project agreements, timelines, and deliverables.
- Process payments and maintain billing records.
- Improve our services and website.
- Comply with applicable legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Retention
We retain your information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Project-related communications and records may be retained for up to 3 years for reference and dispute resolution purposes.
5. Third-Party Services
Our services and website may integrate with or link to third-party platforms including:
- Discord — for project communication. Governed by Discord's Privacy Policy.
- GitHub — for code delivery. Governed by GitHub's Privacy Policy.
- Payment processors (UPI, PayPal, etc.) — governed by their respective policies.
We are not responsible for the privacy practices of these third-party services.
6. Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data, subject to legal retention obligations.
- Withdraw consent for communications at any time.
To exercise any of these rights, contact us at: [email protected].
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the "Last Updated" date above. Continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact
Privacy-related questions or requests can be directed to: [email protected].